Methodology

Methodology

I believe Experience Design has a lot in common with common sense and diplomacy. It's a mix of professional and interpersonal skills that come into play to ensure every project goes in the right direction. Experience Designers deal with all disciplines - content, strategy, visual design, SEO, technology - it's like the informal link between stakeholders, making sure everybody is talking to each other and progressing towards the same direction. Here's an overview of what I do.

I believe Experience Design has a lot in common with common sense and diplomacy. It's a mix of professional and interpersonal skills that come into play to ensure every project goes in the right direction. Experience Designers deal with all disciplines - content, strategy, visual design, SEO, technology - it's like the informal link between stakeholders, making sure everybody is talking to each other and progressing towards the same direction. Here's an overview of what I do.

I believe Experience Design has a lot in common with common sense and diplomacy. It's a mix of professional and interpersonal skills that come into play to ensure every project goes in the right direction. Experience Designers deal with all disciplines - content, strategy, visual design, SEO, technology - it's like the informal link between stakeholders, making sure everybody is talking to each other and progressing towards the same direction. Here's an overview of what I do.

WORKSHOP FACILITATION

WORKSHOP FACILITATION

WORKSHOP FACILITATION

Workshops - when efficiently planned and managed - are an invaluable method to gather team members, brainstorm, uncover problems, generate and prioritise ideas and eventually make better decisions.

To ensure a smooth and successful workshop it's critical to:

• Get to know the participants
• Set agenda and time
• Explain the process and the outcome
• Take breaks!
• Provide snacks and drinks
• Have fun!

I've used activities such as the Lightning Decision Jam, card sorting, affinity diagrams and Design Sprints.

Workshops - when efficiently planned and managed - are an invaluable method to gather team members, brainstorm, uncover problems, generate and prioritise ideas and eventually make better decisions.

To ensure a smooth and successful workshop it's critical to:

• Get to know the participants
• Set agenda and time
• Explain the process and the outcome
• Take breaks!
• Provide snacks and drinks
• Have fun!

I've used activities such as the Lightning Decision Jam, card sorting, affinity diagrams and Design Sprints.

USER RESEARCH

WORKSHOP FACILITATION

Research is an essential part of the design process and shouldn't be overlooked. It always helped me better understand context, user’s needs, behaviours and motivations.

I'm experienced with various qualitative and quantitative methods:

• User interviews
• Surveys
• Contextual study
• Focus groups

User research deliverables:

• Personas
• Experience maps
• Use cases

Research is an essential part of the design process and shouldn't be overlooked. It always helped me better understand context, user’s needs, behaviours and motivations.

I'm experienced with various qualitative and quantitative methods:

• User interviews
• Surveys
• Contextual study
• Focus groups

User research deliverables:

• Personas
• Experience maps
• Use cases

WIREFRAMES AND PROTOTYPES

WORKSHOP FACILITATION

I'm confident working with wireframes and prototypes, from a low fidelity pencil sketch to a high fidelity and fully annotated diagram and all that comes in-between. 

They are useful for a number of reasons:

• Giving visual designers a basis to begin creating screens
• Using as a reference point for functional specifications
• Communicating features with stakeholders 
• Exploring ideas quickly and easily

I'm confident working with wireframes and prototypes, from a low fidelity pencil sketch to a high fidelity and fully annotated diagram and all that comes in-between. 

They are useful for a number of reasons:

• Giving visual designers a basis to begin creating screens
• Using as a reference point for functional specifications
• Communicating features with stakeholders 
• Exploring ideas quickly and easily

dealer page

DOCUMENTATION

WORKSHOP FACILITATION

Design documents have a strategic role and should complement the design process, so I always do my best to create documentation that enhances the design process and communicates design thinking to others. 

Some documentation deliverables:

• Sitemap
• Annotations for wireframes
• Workflows
• Components guidelines

Design documents have a strategic role and should complement the design process, so I always do my best to create documentation that enhances the design process and communicates design thinking to others. 

Some documentation deliverables:

• Sitemap
• Annotations for wireframes
• Workflows
• Components guidelines